Contact information

PineBrook is committed to maintaining accessible and transparent communication with our customers.

For questions about products, orders, deliveries, returns, refunds, store policies, or other customer service matters, please contact us using the details below.

Business Name: PineBrook

Website: PineBrook.space

Customer Service Email: support@PineBrook.space

Telephone: (403) 283-1414

Business Address:
2075 Bayview Ave
North York, ON M4N 1J7
Canada

Established: 2022

For questions relating to an existing purchase, customers are encouraged to include their order number when contacting customer service.

For return requests, please contact our support team before shipping merchandise. Return instructions will be supplied where the request is eligible under our Return & Refund Policy.

PineBrook provides free worldwide shipping, with an estimated standard delivery period of 7–10 days, together with eligible free returns and refunds within 30 days of delivery.

Customer communications should be sent to support@PineBrook.space whenever possible so that requests can be documented and handled efficiently.